Hawkins has more than 25 years of experience in local government. Her office has direct responsibility over utility rights-of-way franchise agreements and license agreements with telecommunications and wireless providers, and she is the city’s single point of contact for the Google Fiber and AT&T Fiber projects. She oversees the public-access television management contract and coordinates with other Austin educational and government channels. Hawkins is actively engaged on legislative and policy issues related to broadband communications, maintaining local rightsof-way authority, and digital inclusion and is vice president of TATOA. She was selected NATOA’s 2010 Member of the Year and received the NATOA Life Member award in 2014.